AO — Accountability & Operating Model
AO-03: AI roles, responsibilities and RACI
Define roles and responsibilities for business, technology, risk, legal, privacy and security across the AI lifecycle.
At a glance
- Pillar
- AO — Accountability & Operating Model
- Priority
- high
- Applies to
- All AI systems
- Typical owner
- AI Governance Lead
- VERITRAIL modules
- Control
- Control library
- v1.0.0
Evidence that demonstrates this control
Examples of records an assessor would expect to see. Until a named reviewer has examined them, evidence is labelled User-asserted or Missing evidence in VERITRAIL outputs, never Verified.
- AI RACI matrix
- Role descriptions
- Assignment records for human-oversight roles
Indicative framework mappings
| Framework | References |
|---|---|
| NIST AI RMF | GOVERN 2.1 |
| ISO/IEC 42001 | 5.3, A.3.2 |
| EU AI Act | Art. 26 |
Framework mappings are indicative VERITRAIL interpretations to support governance readiness and evidence collection. They do not constitute legal advice, a certification, or a determination of conformity with ISO/IEC 42001 or compliance with the EU AI Act or any other law.
Where the self-assessment asks about it
- STR-Q1 — Does your organization have a documented AI governance policy and accountable ownership model?
- STR-Q3 — Are AI roles, responsibilities, and escalation paths defined for business, technology, risk, legal, and security teams?
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